Returns & Exchanges

At Beauty of Joseon, we strive to ensure your skin receives the care it deserves, but if a product isn't the right fit, you can return unopened items within 30 days of delivery. We are committed to a seamless process to ensure your satisfaction and peace of mind with every purchase.

Return Process

• 1.
  Check Eligibility

  Ensure your items are in their original, unopened packaging and were purchased directly from our official store within the last 30 days.

• 2.
  Submit a Request

  Contact our customer support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.

• 3.
  Pack and Ship

  Securely package the products and include your RMA form inside the box before shipping it back to our designated returns center.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund to the original payment method within 7 to 10 business days.